• Documents Coordinator


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Documents Coordinator

Job Description:

  • Job title: Documents Coordinator
  • Department: Intake and Documents Department
  • Reports to: Team Lead, Trial and Arbitration

Role Overview

The Documents Coordinator is responsible for ensuring all assessor documentation is processed accurately and efficiently. The Documents Coordinator is also responsible for supporting Intake with administrative scheduling tasks.

Duties and Responsibilities:

  • Merge documents, update electronic files using Smartsimple
  • Prepare document lists
  • Prepare assessor referral letters and packages
  • Generate claimant call list
  • Complete claimant appointment reminder calls
  • Complete appointment letters
  • Assist with entering cases and services, generating notices/correspondence, scheduling secondary service providers
  • Complete administrative follow ups. E.g., consent forms
  • Support administrative duties across reception and documents team
  • Sending reports


  • Strong computer skills (Microsoft Office products including Word, Excel and PowerPoint) required
  • Experience using SmartSimple and securedocs
  • Experience in the IME/Healthcare industry
  • Must be detail-oriented and possess strong organization and time management skills with the ability to prioritize and multitask
  • Strong interpersonal skills, ability to communicate effectively with all levels of staff and external parties e.g., clients, assessors
  • Must have excellent typing skills
  • High School Diploma required

Seiden Health is an equal opportunity employer. Accommodation will be provided upon request.

  • Job Type: Full-time
  • Salary: $30,000.00-$38,000.00 per year

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